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If your parcel arrives damaged, please contact our customer service team immediately with photos of the damaged item and packaging. We will assist you with a replacement or refund as per our policy.
We partner with various trusted cargo companies, including Namaste Cargo Nepal, to ensure reliable and timely delivery of your orders.
Yes, your invoice is included with the shipment. If you need a digital copy or have not received it, please contact our customer service team for assistance.
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